FAQ

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Like and follow our Facebook page Electric Summer for all updates. Make sure you update your notification settings to allow those updates!

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Tickets will be available exclusively online through our ticketing partner UNIVERSE.

You’ll reach the event listing directly by clicking this link.

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Standard, general admission tickets. Follow the link above for more information.

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Vivary Park, Upper High Street, Taunton, Somerset, TA1 3SX

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General admission is from 12.30pm (subject to change)

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From approximately 2pm, although our DJ Paul Dakeyne will keep lunchtime arrivals entertained with a specially curated DJ set. Please note timings will always be subject to potential change.

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No, but Vivary Park is a very short walk from the Orchard multi-storey, and the High Street car park. Note that, although advertised hours of operation for Sundays currently show as closing late afternoon, they will remain open for the full duration of our event, until well after it ends. Alternatively, click here for a bigger list of car parks within a decent stroll of Vivary Park.

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The main railway station is on the mainline from London, Scotland, the North, and the South-West, which means that taking the train couldn’t be simpler! Our station is a leisurely 15-minute walk to Vivary Park.

If you’re taking a coach, the drop-off point for most services is right in the middle of town, about five minutes’ walk to Vivary Park. Services from companies like Megabus usually stop on the outskirts of town which means a longer walk, perhaps as much as 45 minutes, so do consider that when making travel arrangements. On the other hand, if you’re being dropped off by car, we’d recommend getting out of your ride somewhere you can do so without holding up traffic, because Vivary Park’s main gates are located directly on the A38, which is a busy route at the park’s location. Take guidance from your driver or chauffeur! If you’re flying, Bristol airport is around 45 miles away, and Exeter airport 35 miles away. Refer to those airport websites for onward public transport information.

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General admission tickets will be sent strictly by email only, so be sure to check your spam folder if you think you haven’t received them. We’ll email them from four weeks prior to the event date, so keep your eyes peeled! IMPORTANT NOTE – please ensure you enter your email address correctly! When arriving at the venue on the day, please ensure your ticket is available for immediate scanning to avoid queues building – thank you!

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Yes, and there will be an accessibility platform for a limited number of users, so first come, first served applies. You can inquire about availability by emailing jez.souvenir@gmail.com.

Authorised carers may accompany wheelchair users subject to this being made known to us at the time of your inquiry, along with a copy of the UK Access Card (with the +1 symbol), or another government-issued companion scheme.

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No, with the exception of assistance / service dogs, which must be leashed throughout the duration of the event.Unleashed dogs and their owners / minders will be immediately asked to leave the event with no right of return.

This also applies should any disturbance be seen or heard by our staff. With this in mind, we would caution against bringing them into the park.

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No, but guests are welcome to bring foldable camping chairs. On entering the area, you’ll be directed to specific areas where such seating will be permitted.

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There won’t be a publicly available VIP option at this moment in time. If that changes, we’ll announce it on our Facebook page.

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wheelchairs – YES (subject to ticket availability, email us for details).

mobility scooters – YES, but you will be directed to a specific zone by our team.

walking sticks – YES.

walking aids / frames – YES.

blankets – YES.

one unopened / sealed plastic bottle of water.

food / drink – NO, we will have a full range of options available for you to purchase, including the ability to cater for dietary needs. Alcohol and food is strictly not permitted and will be disposed of should anyone be found attempting to bring these items into the park. MEDICAL NOTE – anyone with specific dietary requirements as a result of a medical condition can bring specific, pre-prepared items with them, subject to producing a medical note or medical ID for presentation to our stewards on arrival at the entrance. Failure to produce supporting evidence means your items will be disposed of.

bags – YES, but no bigger than A4 size. Note that ALL BAGS WILL BE SEARCHED PRIOR TO ENTRY.

cameras – NO, apart from the one on your mobile phone. Anyone attempting to bring larger cameras, for still or video purposes, into the venue will be refused entry as we will NOT look after those devices for the duration of the event.

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Some may accept both, some may not – come prepared for both!

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Unless conditions become dangerous, the event will proceed. Note that umbrellas cannot be brought into the venue, so come prepared with a light raincoat just in case! If it’s a hot day, sunhats and sunscreen will be your best friends!

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Potentially yes, but this is not guaranteed.

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Great! Please complete the inquiry form you’ll find on the “contact” page of this site.

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Electric Summer is operated by SOUVENIR EVENTS LIMITED